Processing:

1. We require 1 to 3 working days on average to fulfill your order before dispatching it.

2. The pre-sale products require a production cycle. The orders of the pre-sale products will be delivered on Dec 2st at the earliest according to the procedure of payments. If the pre-sale orders contains other products, they might be shipped separately from the pre-order product, but Rlaarlo reserves the right to ship in advance.

Shipping:

The estimated delivery time is between 5 to 10 working days depending on your country or region.

Click HERE for for more shipping details.

We want you to love your Rlaarlo vehicles as much as we do. If there is any reason you are not satisfied with your Rlaarlo, you have 30 days to return it with a money-back guarantee.

Please note all products being returned must be 100% complete and must be packaged in ORIGINAL PACKAGING.

Every product price on Rlaarlo site is not tax included,if the parcels are detained by the customs, it will be the customer’s responsibility to communicate with the customs, and to pay duty tax if required by local cutstoms.

*All taxes, duties and customs fees are the responsibility of the recipient of the package.

(1) ASSEMBLE THE UPGRADED BUMPER and nylon wing before driving if it's a buggy.

(2) Use an 5V-2A adapter and the original cable to FULLY CHARGE THE BATTERY BEFORE DRIVING; The LED light will stop blinking when the fully charged.

(3) We recommend that beginners DRIVE FROM A LOWER SPEED by adjusting the “TH.TRIM” button.

(4) Do not immerse the car into water to avoid short circuits.

(5) Any questions, please contact us. We always are here for you!

Credit cards available for payment are listed above.Please note that Rlaarlo does not collect your credit/debitcard number or personal information when you make a payment.For questions regarding your transactions on oursite, please contact your card-issuing bank for information.