Shipping Fees: The freight rule of daily orders do not apply to pre-sale products.

Product Return: After the pre-sale order is shipped, the return and exchange process is the same as that of the daily order. For details, please refer to our shipping policy.

Delivery Time: The pre-sale products require a production cycle. The orders of the pre-sale products will be delivered on April 20th at the earliest according to the procedure of payments. If the pre-sale orders contains other products, they might be shipped separately from the pre-order product, but Rlaarlo reserves the right to ship in advance.

We want you to love your Rlaarlo vehicles as much as we do. If there is any reason you are not satisfied with your Rlaarlo, you have 30 days to return it with a money-back guarantee.

Please note all products being returned must be 100% complete and must be packaged in ORIGINAL PACKAGING.

Every product price on Rlaarlo site is not tax included, which means no tax is required here.

However, if the parcels are detained by the customs, it will be the customer’s responsibility to communicate with the customs, and to pay duty tax if required by local cutstoms.

(1) ASSEMBLE THE UPGRADED BUMPER and nylon wing before driving if it's a buggy.

(2) Use an 5V-2A adapter and the original cable to FULLY CHARGE THE BATTERY BEFORE DRIVING; The LED light will stop blinking when the fully charged.

(3) We recommend that beginners DRIVE FROM A LOWER SPEED by adjusting the “TH.TRIM” button.

(4) Do not immerse the car into water to avoid short circuits.

(5) Any questions, please contact us. We always are here for you!

Credit cards available for payment are listed above.Please note that Rlaarlo does not collect your credit/debitcard number or personal information when you make a payment.For questions regarding your transactions on oursite, please contact your card-issuing bank for information.